by Scott Seroka | Oct 5, 2022 | Branding, Culture, Marketing
Jeremy, a regional sales manager for a Milwaukee-based manufacturer, walked directly into his office from the production floor, gently closed the door, dropped into his chair, and looked blankly into his black coffee for nearly ten minutes, trying to collect his...
by Scott Seroka | Sep 7, 2022 | Branding, Culture, Marketing
Albert Einstein famously said, “If I had an hour to solve a problem and my life depended on the solution, I would spend the first fifty-five minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less...
by Scott Seroka | Jun 20, 2022 | Culture
Summary. When a company is faced with the dilemma of how to improve its culture, applying Six Sigma’s DMAIC process coupled with Kaizen methodologies can produce significant and measurable results. Proper application of the process provides deep insights into...
by Scott Seroka | Jan 13, 2022 | Branding, Culture
Quick Summary: A dysfunctional onboarding program reflects poorly on a company’s culture while revealing a lack of interest the employer has in making sure new hires are a success. Some new hires respond by not returning on their second day of employment, or quickly...
by Scott Seroka | Nov 12, 2021 | Culture
What would you do, and how would you react if you received a resignation this afternoon? And, to make things interesting, let’s assume the resignee is a valued person on your team – a team stressed to the point where the added pressures of losing another team...
by Scott Seroka | Nov 11, 2021 | Culture
During one of my company culture workshops, I was approached by the plant manager of a manufacturing firm who confided in me that he had an urgent need to fix a volatile workplace environment. He discovered that some of his employees, mostly of the Millennial...
